Attract. Keep. Connect.
Data-driven business insights and loyalty marketing
Did you know? Know It All loyalty customers spend on average 32% more* than non-loyalty members and visit their pharmacy on average 7 to 8 times per year*, which is twice as often compared to non-loyalty customers.
Know It All will provide you with the insights required to learn about your customers’ behaviours, habits and preferences in real-time to improve your customer communications.
*Based on 12 months of retail data (April 2022 to March 2023) across 230 independent pharmacies Australia-wide. Excludes prescriptions.
Everything you need to run your pharmacy loyalty program
Turn insights into profits
- Gain actionable customer insights
- Influence customer behaviour effectively
- Use data to personalise your marketing
- Real-time reporting & dashboard
- Pharmacy team member performance tracking for further training
Targeted marketing that keeps your customers coming back
- Your loyalty program is fully bespoke to and personalised to your brand
- Use the promotions engine to run various promotions including extra points, discounts, coupon messages and giveaways
- Ability to take up opportunities within the Know It All-run marketing calendar
- Engage with customer segments through targeted, strategic marketing communications including direct mail, emails, text messages, promotions and vouchers
Contact us today to turn customer insights into profits
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